From the moment your aircraft goes down to the moment you have a verified part sourced and shipping — here is exactly what happens.
Phone beats the form every time for AOG. Call (954) 872-0443 24/7. Or submit via the online form with your aircraft type, part number, tail number, location, and urgency level. The more detail you provide, the faster we move.
Our supplier network is pre-organized by aircraft type. The moment your request is in, we pull a ranked list of verified contacts for your specific airframe — not a generic parts search, but a targeted call list built specifically for Gulfstream, Challenger, Citation, King Air, Learjet, and every other type we cover.
This is where we earn our fee. We call suppliers directly and physically confirm the part is in hand — not just listed in a system. Ghost listings (parts that show available but aren't physically present) are the #1 cause of wasted AOG time. We eliminate them before we ever call you back.
Once physical stock is confirmed, we verify the paperwork. For FAA-registered aircraft we look for FAA 8130-3. For EASA-registered aircraft, EASA Form 1. Operator-released parts require a signed release from an authorized signatory. We do not present a part without documentation we can describe to you.
We present your sourcing options ranked by price, condition, location, and lead time. You choose. You buy directly from the vendor. We are a consulting service — not a broker, not a middleman. There is no markup on the part itself.
For AOG Priority requests, we do not stop at sourcing. We coordinate same-day shipping, next-flight-out freight, or hand-carry arrangements when the part cannot wait for standard overnight. We stay on the ticket until the part is moving.
Ready to get your aircraft back in the air?